The Primark audit is an audit of social responsibility compliance. International clients typically focus a lot on how the factory is carrying out its social duty. Human rights are a major topic of several of the audits that make up the Primark audit. The ETI standard is adopted by the RIMARK audit; however, PRIMARK has its standards for the issues identified during the audit. The audit result will be red and cannot pass if the audit identifies any extremely serious or serious issues. With a decade of experience specializing in factory audit consulting, Saicert can tailor a complete PRIMARK audit, PRIMARK factory audit, or PRIMARK audit certificate solution that includes follow-up, on-site counseling, audit accompanying, etc., to guarantee a positive result.
Consultants from Tranwin summarized the precautions for the Primark audit, including personnel information, wage hours, social insurance, factory rules and regulations, fire safety and hygiene, and details of the audit notice. Please refer to:
First, fire safety and sanitation of Primark's inspection
1. Fire drill
1.1. Keep factory fire drill records, dormitory fire drill records, at least once a year, records should include written records and photos.
1.2. To keep records of fire training, the records should include training time, location, training content, participants, etc.
2. Fire facilities
2.1. Fire-fighting equipment should be marked, such as red fire-catching characters such as “fire extinguishers” and “fire hydrants” above fire extinguishers or fire hydrants.
2.2. Fire extinguishers and fire hydrants shall have an annual certificate issued by the fire department or an equivalent department. Usually, the maintenance certificate or the factory certificate attached to the fire extinguisher may be used, but pay attention to the validity period or the repair date or the factory. The date is valid for one year, and the fire hydrant must have the certificate of conformity checked by the local fire department every year.
2.3. Fire hydrants should be sealed, and the seals should be stamped with the official seal of the factory.
2.4. Fire extinguishers and fire hydrants should be inspected regularly and recorded.
2.5. The type of fire extinguisher should be ABC type, not pure AB or BC type.
2.6. Portable fire extinguishers should not be placed directly on the ground. They should be placed in hooks, trailers or fire extinguisher boxes. The height of the top from the ground should be less than 1.5 meters, and the height of the bottom from the ground should not be less than 0.15 meters. There should be no less than 2 fire extinguishers in a fire extinguisher configuration site, and no more than 5 fire extinguishers at each set point.
2.7. Where fire hydrants or fire extinguishers are suspended, an isolation zone shall be drawn in red. It is strictly forbidden to stack items in the isolation zone to prevent blocking of fire exits.
3. Evacuation channel, safety exit sign, emergency light
3.1. The number of safe exits on each floor of the factory building and dormitory should not be less than two. Each safety exit should be kept open. There should be a “safe exit” sign and emergency lights installed.
3.2. Emergency lights should be installed in each stairwell.
3.3. Factory buildings, each floor of the dormitory should have a clear evacuation route display map, the location of the safety exit, fire extinguisher and fire hydrant should be clearly marked on the map.
3.4. The production workshop shall divide the production area and the passage by a yellow passage line, and the evacuation direction arrow shall also be marked on the passage.
4. Explosion-proof lights
4.1. Explosion-proof lights should be used for warehouse lighting.
5. Protective equipment,.
5.1. The belts, bright gears, grinding wheels, chainsaws, pulleys and flywheels should be equipped with protective devices. For example, a sewing machine requires an upper and lower belt protection cover.
5.2. Operators of industrial shears and chainsaws should be equipped with metal gloves for protection.
5.3. Personnel working in an environment with noise exceeding 85 db should wear earplugs.
5.4. In one of the following cases, the factory shall supply workers' overalls or aprons and provide protective equipment such as work caps, masks, gloves, leggings and shoe covers as needed.
5.5. Workers operating in locations where there is a hazard to health, steam or dust should be supplied with masks, safety goggles and gas masks.
5.6. Workers who regularly operate on the ground with water or other liquids should be supplied with waterproof shoes or waterproof boots.
6. Identification of electrical switches
6.1. The electrical switch should be clearly marked to control what electrical appliances.
6.2. The distribution box should have an obvious warning sign “Electrical hazard”.
7. First aid kit
7.1. At least one first aid kit should be provided for each individual workshop or for every 100 workers. The first aid kit cannot be locked and is easy to find.
7.2. The first aid kit should be prepared with the following medicines: alcohol, burn cream and medicines in the list.
7.3. Note that there is no oral medication in the first aid kit.
7.4. The first aid kit should have a list of medicines and medication records.
7.5. First aid kits are also available in the dormitory.
8. bathroom
8.1. The factory should supply toilet paper, soap or hand soap.
8.2. The toilet should have sufficient private space (such as partition walls and doors).
8.3. The bathroom should be divided into male and female toilets
9. Storage and use of chemicals
9.1. Chemicals in use or stored should be labeled.
9.2. A second container shall be provided in use or in the storage of liquid chemicals.
9.3. Where materials are used or stored, the Material Safety Data Sheet (MSDS) of the corresponding chemical should be posted.
This article is followed by the previous article 'Precautions for Primark audit (1)'
Second, the personnel information of Primark's inspection matters
1. Juvenile worker
1.1. Underage workers are workers who have reached the age of 16 but are under 18 years of age.
1.2. If the factory employs a juvenile worker, it must provide a medical examination for the juvenile worker and apply to the labor department for registration.
1.3. If juvenile workers participate in the inspection, they should pay special attention to verifying that their ID card is true and false and that the ID card is their own.
1.4. If you can, it is best not to hire underage workers. If there are underage workers, it is best not to let them participate in the factory.
2. Factory registration form:
2.1. The entry registration form should include: name, date of birth, address, ID number, employee signature, date of entry, photo, copy of ID card, contact number, work resume, etc.
2.2. If the validity period of the ID card has passed, it must be replaced in time.
2.3. It should be noted that the date of entry or the date of completion on the registration form cannot be the rest day on the work card.
2.4. Pay attention to the identification of the true and false of the employee's ID card, whether the certificate is his or her own.
2.5. To distinguish between true and false ID cards, you can check online or download the inquiry software.
3. Labor Contract:
3.1. After the employee enters the factory, he promises to sign the labor contract and return to the labor department visa within one month.
3.2. It should be noted that the date of signing on the contract cannot be a rest day on the work card. The visa date of the labor department cannot be Saturday, Sunday and statutory holidays.
3.3. Trial period of the contract: The old employee cannot renew the contract without a trial period. The new employee's contract period is one year and the probation period cannot exceed one month.
3.4. If the contract contains questions about the wages for work stoppages, the minimum standard for subsidized wages is based on the local minimum wage.
3.5. A copy should be sent to the employee after the contract is signed. It is also best to ask the worker to sign and confirm that a copy of the contract has been obtained.
Third, the wage hours of the matters of Primark's inspection
1. Acceptable attendance records:
1.1. IC card swipe card attendance record.
1.2. Punch clock punch card attendance record, but the employee needs to sign and confirm on the work card every month.
1.3. Manual attendance records, but the time of the employee's commute (including overtime) needs to be accurately recorded and confirmed by the employee every day.
2. Payroll:
2.1. The payroll is best based on the hourly wage, avoiding the use of piece-rate wages, because the hourly wage is simple and easy to do, and the piece-rate wage is complicated and complicated, especially the overtime pay is not good.
2.2. Payroll The form is designed according to the actual situation of the factory, but it is necessary to list the normal work wages and overtime pay.
2.3. If the deduction is involved in the salary list, it is necessary to pay attention to whether the amount of deduction is reasonable. For example, deducting the employee's accommodation fee is 100 yuan per person per month, 8 people per room, then the factory will receive 800 employees per room per month. Yuan rent, if the rent of the same level of room in the local is higher than 800 yuan / month, the factory deduction is reasonable, if the same level of room in the local rent is less than 800 yuan, the factory deduction is not Reasonable, then the factory will reduce the number of deductions to reasonable.
2.4. The employee's signature must be on the payroll.
2.5. There must be a pay date on the payroll. The factory can't pressure workers to pay more than 30 days. For example, the salary in July should be paid before August 30.
3. Note when preparing the work card:
3.1. There can be no record of 7 consecutive days of work.
3.2. The total number of days to go to work, the total number of hours of overtime work, the total number of overtime hours on rest days is clearly written on the work card, which is convenient for calculating wages and inspections.
3.3. If you do not apply to the Labor Bureau for extension of overtime work, the overtime hours cannot exceed 36 hours per month. If you apply for overtime approval, the monthly overtime can reach 72 hours (Monday to Friday, 8 hours a day, work overtime) 2 hours, 8 hours overtime on Saturday, rest on Sunday).
3.4. There can be no agreed punching records, that is, there can be no employees who have the same commute time for several consecutive days.
Fourth, the rules and regulations of the factory of Primark's inspection of the factory
1. If an employee violates the rules and regulations of the factory, he or she cannot be punished with a fine. It is best to punish by a verbal warning, a small record, and a big record.
2. It is not possible to charge a “factory deposit” or to detain or mortgage an employee’s certificate.
3. Factory regulations are best mentioned with paid annual leave, 5 days for those who have worked for less than five years, 7 days for those who have not completed 10 years, and 10 days for those who have not completed 20 years. For more than 20 years, 14 days, at the same time, should be reflected in the salary.
Fifth, social insurance for matters related to Primark audit
1.1. Insurance types include pension, work injury, medical care, unemployment and maternity insurance.
1.2. If you are unable to provide all of the above five types of insurance for all employees (ie, lack of any type of insurance or if employees do not have insurance), provide the following information:
1.2.1. Proof of payment for insurance for employees - tax payment certificate / bank payment form.
1.2.2. The certificate issued by the local government department proves that the factory has purchased insurance for the employees according to local requirements, and the proof should clearly state how many employees and those insurances were purchased. Has met the requirements of the local government.
According to the many years experience of Tranwin consultants, the following common Primark factory non-conformities were summarized for your reference.
1. Employees do not know the wage rate and deduction rate
2. Failure to pay overtime wages and benefits according to law
3. The salary system is unclear / the salary cannot be confirmed
4. Pay the trial period salary to skilled employees
5. Unpaid wages/unpaid piece-rate wages
6. Fake payroll
7. Illegal deduction
8. Delay payment of part of the salary
9. Did not sign the employee's pay slip
10. The salary for the probation period is longer than the probation period specified by law.
The Primark audit checklist includes three parts: personnel information, occupational safety and health, and other categories. The details are as follows.
Firstly, cccupational safety and health
1. Environmental protection policy
2. Machine equipment safety operation guidelines
3. First aid certificate
4. First aid training record
5. Canteen hygiene permit
6. Chemical storage management list
7. Production accident record
8. Safety instructions for each process
9. Broken needle record (if applicable)
10. Machine equipment regular maintenance record
11. Air, noise or dust test report
12. Food Business Card Health Certificate
13. Environmental Impact Assessment Report
14. Fire safety management system
15. Building fire safety certificate
16. Fire training and drill records
17. Industrial pollution discharge permit
18. Fire protection facility inspection record
19. Material Material Safety Checklist / Chemical Material Safety Checklist
20. Special equipment use registration certificate (boiler, elevator, forklift, etc.).
21. Regular inspection reports for special equipment (boilers, elevators, forklifts, etc.).
22. Special equipment operation operation certificate (fire certificate, electrician certificate, elevator and forklift driver's license, etc.).
Secondly, personnel information of the Primark audit checklist
1. Personnel file
2. Factory regulations
3. Attendance record
4. Employee Handbook
5. Salary book
6. Roster
7. Personnel file
8. Recruitment policy
9. Labor contract
10. Medical record
11. Training record
12. Social Insurance Record
13. Trade union or employee committee records
14. Juvenile workers special protection policy / record
Thirdly, other documents
1. Business license (copy).
2. Tax registration certificate.
3. International certification (ISO9001/ISO14000/SA8000, etc.).
Metal Management and Detection Policy
Definition and scope
Primark Stores Ltd is obligated to provide our customers with safe, quality products. This obligation stems from our company's values and EU legislation (General Product Safety Regulations 1994).
The Primark Metal Management and Metal Inspection Policy is designed to protect the reputation of our customers and employees as well as our company.
Metal detection and compliance is a mandatory process for all of our manufacturers and suppliers and their subcontractors to ensure safe working practices. Comply with the Primark policy.
• Compliance with the Primark Metal Detection Policy is mandatory. Violations of our policies are not tolerated and will be punished. When suppliers use external manufacturers or subcontractors to make embroidery and decorations, suppliers must ensure that the products provided comply with this policy and must be monitored externally. Manufacturer and record.
What are the aspects of metal management and metal detection?
Needle - all kinds of sewing machines
Knitting machine
Hand stitch
Tag gun needle
Blade
Tool
Scissors, flat shears and all other tools for cutting
Pins, small fasteners, snap buttons, claw clasps, rivets and buttons
Any sharp tool, trim, or accessory that contains metal parts used in the manufacturing process.
Use 100% iron-free metal whenever possible.
Ensure risk assessment of the work environment and implement appropriate management covering all processes.
Founded in 1969, Primark is a joint venture of the British Food Company; it sells women's wear, underwear, children's wear, men's wear, footwear, accessories and home textiles; operates around 160 low-cost department stores across the UK with a target consumer base of consumers who are under 35 years old and sensitive to fashion; the company has recently acquired a number of Littlewoods high-end chain stores with 120 stores to expand its business.
Primark British fashion brand is known as one of the UK's most profitable fashion brands; it has branches in Ireland, the United Kingdom, the Netherlands, Germany, Spain and Portugal. The company's production plant is in Asia.
Primark currently has about 100 stores in the UK and has surpassed M&S Marks & Spencer to become the UK's largest fashion retailer.
Primark's owner, Associated British Foods, has a pre-tax profit that exceeded expectations by 4% to 655 million pounds, driven by the development of a budget fashion chain and strong sugar sales.
The process of primark audit is almost the same as that of others. The whole audit process is as follows:
Initial Audit
Initial contact with the factory requires a more detailed explanation of the full audit at the first meeting. The factory for more than 100 workers requires two auditors.
First follow-up and the second audit
For the first follow-up and the second audit of the factory, only the last major violations will be reviewed. It is necessary to interview the workers. Depending on the last violation, only one auditor is required, but it must be the one of the personnel audited last time.
The second follow-up audit (Second Follow-up)
The third audit only reviews the last major violation. It is necessary to interview the worker. Depending on the last violation, only one auditor is required. The auditor is one of the people involved in the initial audit, but he/she must contact the audit involved in the followup audit for detailed information. The follow-up audit report must be completed after the audit. The report is at least as follows:
Previous audit reports support previously violated file CAPAR (Improvement Report) Worker interview records (if needed): verify that workers participating in the last interview are still in the factory support profile include. Evidence of violations to determine whether the last violation improved or not improved. The conclusion of the new violations - explain why in the previous review did not find in order to ensure the consistency of the review, it is recommended to follow the audit of the first review.
Primark audit process
Before review
1. Factory completes new supplier/factory evaluation form
2. Primark arranges factory audits
3. The auditor contacts your factory and supplier to schedule an audit time/date review
4. The auditor conducts the audit according to the Primark Supplier Code of Conduct Auditor
5. The factory agrees to the rectification plan (CAP) and the discretion (NCs) rectification schedule after review
Next step
6. The factory began to rectify
7. The auditor sends the rectification plan and audit report to
8. Primark grades the factory based on the problems found, and then sends a review result letter to the factory and supplier.
The results of the Primark audit are as follows:
Red, extremely serious life-threatening and/or extremely serious non-conformity
- Your plant must immediately improve factory conditions and correct high-risk problems
- Senior ethical trade manager in the UK, China's ethical trade manager and purchasing director will contact the factory and supplier for discussion
- Primark will not tolerate harsh factory conditions
Red - very serious disagreements and / or very many discrepancies
- First, the factory must focus on correcting high-risk discrepancies and encourage factories to work with China's ethical trade managers to develop rectification plans for major nonconformities - UK's senior ethical trade manager, China's ethical trade manager and procurement
The director will contact the supplier of the factory for discussion
Orange - good factory, has developed most of the policies and systems to protect workers
- Factories must correct major and minor issues
- During the appropriate time period, follow-up audits will be arranged to confirm that the non-conformities have been rectified and that a good working environment is maintained
Green - excellent factory, developed good policies and systems to protect workers
- The factory must correct some minor problems that exist
- During the appropriate time period, follow-up audits will be arranged to confirm that the non-conformities have been rectified and that a good working environment is maintained
Unauthorized subcontracting
· Primark must be informed of the production location of all products
· Suppliers and factories are obliged to notify Primark of the status of each subcontractor that produces Primark (or Penneys) orders
· Failure to disclose sub-insurers will have a serious impact on business relationships
· Suppliers and factories are obliged to inform the sub-insurer Primark's code of conduct and related policies. According to the risk situation, arrange the inspection of the sub-insurance contractor.
· Primark analyzes the capacity of the production site and the order quantity received by the supplier. Any abnormal situation will be investigated
· Primark understands that it takes time and investment to improve production conditions. Primark is willing to work with business partners to achieve an inconsistent record of achieving decent work standards through improved processes
· Primark insists on seeing accurate hours and payroll records, which will be prioritized in the factory rating. • If inconsistent or fraudulent work hours and payroll records are found during the audit, this will automatically result in a factory rating of red.
· Primark understands some inconsistencies, especially working hours and wages, which takes time to improve. • If the factory shows transparency in working hours and wages and is committed to continuous improvement, this will be reflected positively in the rating.
Bribery
· Primary will not tolerate bribery
· Primary established an alarm system to combat bribery at the factory
The companies who provide goods to Primark should be noticed that according to the recent audit experience of the company and the cooperation information with many Primark factories, we got a very important conclusion for everyone - the indirect suppliers of Primark, as knowns as the subcontractors, also need to be Primark audited!
The company has passed the Primark audit, and there are information about the subcontractors in the inspection process. It is especially important to pay attention to it. Next time, basically, your subcontractor will also be audited by Primark! Factories with a Primark audit also need to pay special attention to the subcontractor.
Tranwin suggests that there are two solutions: one is to choose a more standardized subcontractor, or no subcontractor.
Regarding the audit rules of Primark for subcontractors, there are not enough cases to draw conclusions. Tranwin prefers the subcontractor's Primark audit rules are similar with that of direct supplliers.
Sai Associates,
No.56, Stanes Road 2nd Street,
Pushpa Theater, Avinashi Road,
Tiruppur-641602
saiassociates.tirupur@gmail.com
8526982300, 8526632456
Sai Associates has more than ten years of experience in corporate social responsibility and ISO management systems. Our services provide value by skillfully fusing industry knowledge with procurement expertise.
Sai Associates, No.56, Stanes Road 2nd Street, Pushpa Theater, Avinashi Road, Tiruppur-641602
Monday - Friday 08 AM - 04 PM